Free Returns On Online Purchases (Gauteng Only)
We understand when you buy furniture online that the feel is just as important as the aesthetics. With our free online same day returns you can shop knowing that if the items were not what you anticipated you can return them immediately.
How our Policy Works
- When we deliver your online purchase, please check your furniture. Once you are happy, our delivery team will leave you to enjoy your new furniture.
- If you are not 100% satisfied with your purchase at the time of delivery, our delivery team will re-wrap your furniture in its original packaging and return it back to the warehouse at no extra cost. We will then arrange a credit or refund, whichever you prefer.
- Please note that our normal return policy applies if you wish to return the furniture after the delivery team has left your premises. As such delivery or collection costs will apply.
- Free returns are only applicable in the major metro areas of Johannesburg and Pretoria. Contact us if you are unsure if your address falls within these areas.